Problem not listed?
Run the full device check to test everything at once, or send us a message and we will try to help.
Frequently asked questions
Is the troubleshooter free?
Yes. Every test and guide on this site is free and runs in your browser.
Do I need to install anything?
No. All tests run in your browser, and camera, microphone and input data stay on your device.
What if none of the answers fit?
Choose the closest one; the guide covers the other common causes too. You can also run the full device check.